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Was once the chief and The explanation I have been a loyal Telus custiomer For many years. But This is certainly about to vary!!
On the other hand, the best just happened. Just after speaking with Telus enterprise, I wasn't happy with the system available and questioned to be tranferred for the LOYALTY dept. She altered the cost of the info approach but amplified the price of the cell phone for any Web of -$1. WHAT A JOKE!!!
@chris14 I desired to obvious up some inaccurate data. We will repair service TELUS owned downed strains at no cost. We'll only remove the line absolutely for building/renovation reasons but there's a payment associated. We despatched you A non-public concept in the event you want to maneuver forward with either scenario.
• I initially renewed my contract after speaking by having an agent named Abdul, who gave me a offer that I approved, although it couldn’t match a proposal from Rogers.
I would also like to learn why this was taken out? Appears Silly that we now should get in touch with tech support to carry out something that we didn't want the for Earlier
I was not telling but seeking to talk to him yet he acquired mad and hung up. This really is ridiculous and very Awful customer service. I might be pulling my two traces from Telus . If This is actually the customer service shoppers are obtaining out of your reps than you must source it elsewhere. I have already been with Telus for about 14 a long time and It truly is rather unfortunate that it's got come to this . Looking at these threads and responses remaining by Other people it seems I'm not the sole one particular.
once the agent evaluation my account he said I can not give you a deal or credits such as you have now along with your exiting account, so i just gave up and hangup the cell phone.
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Telus has tousled on my Monthly bill various periods from the pastfew months. A short while ago by charging me three situations for the carry it again that was presently returned. Then decided to go ahead and change three of my designs on their own. To start with agent I spoke to was wonderful and tried tough to fix The difficulty. He even contacted loyalty to help. They never referred to as. I attempted to get in touch with myself and was keep eternally so I hung up. Tried using Yet another agent he claimed he would transfer me to loyalty than proceeded to obtain upset mainly Telus technical support because I wouldn't permit him to finish the decision when he stated he could not transfer me.
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I would like a connect with from somebody that has some decision creating energy on how I can shut my accounts and become completed with Telus.
Hi @Ben708 we certainly worth your loyalty with us and we want to enable. You should regulate your inbox for a message from us
The TELUS crew acknowledges that our function spans quite a few Territories and Treaty spots and we're grateful for the traditional Knowledge Keepers and Elders who are with us currently, anyone who has absent before us as well as the youth that inspire us.
I had been ultimately supplied circumstance amount 21911243 and informed that a supervisor would get in touch with me back again within two hrs, which did not come about. Rather, I had been educated which i necessary to hold out 24 several hours.